Dr. Charlie C. Chang, MD at 600 North Kobayashi Road #312, Webster

Reviews

• Theresa Coenen

  Mar 01, 2018
  ★ ☆ ☆ ☆ ☆
  Dr seems to be ok. But office staff and office manager are horrible. They do not have any type of ethics when it comes to patient care. They have selective hearing. I've done my part, make appt , keep appt, do labs as directed. My labs came back low Dr increased medication. Medication on mfg back order. Pharmacy and I have tried to get meds changed to to medication that is equal to what I was on. The office manager when I called to explain out if meds for over 3 weeks responded with " Not up to me to tell Dr how to do his job!" Really? Not why I called. The call was" can you bring this to Dr's attention?" I need my medication, I've not been able to receive the increase he ordered to begin with a month ago. How can the Dr do his job if staff take upon themselves not to report to the Dr what is going on with the patient.? Dear office manager, your ego is to large. Not asking you to tell Dr how to do job, asking you as the person BEHIND THE DESK, to bring a problem to Dr's attention.
  Sincerely,
  Theresa Coenen

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