Mattress 1 One at 19801 Gulf Freeway #900A, Webster

Reviews

• Tangie Flo

  Jun 17, 2018
  ★ ☆ ☆ ☆ ☆
  I will NEVER buy from here. Rip off. My husband and I went to purchase a King size mattress to replace the one we have. The sale was ant size for price of twin. Bout time the salesman (Byron) finished ,it was $5**.**. It was a Monday night and he set it up to be delivered on Thursday. No call, no show. He said that the driver will call 1 hour before delivery. Between 8am-8pm. At 740pn husband called Store, and talked to this rude saleswoman (Brittany). Told my husband that it wasn't up for delivery and that he was supposed to call and schedule it. He asked for a manager and she said she was the only one there and hung up in his face. Got in car to try to catch the store open and get money back. She closed the store before 8pm. Took 7 days to get refund. They thought we didn't want to wait for refund and was trying to give us a mattress cover and a pillow with free delivery. We still said no thanks. Customer service was rude , salesman and saleswoman was rude. Will NEVER go back to any of their stores.

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